JOB DESCRIPTION

Receive training and gain comprehensive knowledge of the Import operation process for both Sea Freight and Air Freight shipments.
Support in checking and understanding quotations under different Incoterms; assist the Sales team in preparing quotations, consulting logistics services, and providing suitable shipping schedules to customers.
Support in checking vessel schedules and flight schedules; monitor shipment progress and update cargo status throughout the transportation process.
Learn how to understand booking details, follow up on booking progress, and coordinate with relevant parties to handle shipment-related issues.
Support in communicating and coordinating with customers, shipping lines, airlines, overseas agents, and internal departments to ensure smooth shipment operations.
Assist with documentation tasks, update information in the system, and perform other tasks assigned by the Mentor and Manager.

BENEFITS

Receive professional training in logistics knowledge, operational procedures, and practical working processes within the Logistics/Forwarding industry.
Receive detailed guidance on Import Customer Service operations and customer service-related tasks.
Gain hands-on experience and improve customer service, shipment handling, and cross-functional coordination skills within the international logistics supply chain.
Work in a young, dynamic, friendly, and professional environment.
Receive internship confirmation and company stamp support if required.

Third-year, fourth-year students or fresh graduates majoring in International Business, Logistics and Supply Chain Management, Commerce, Import-Export, Economics, Foreign Trade, or related fields.
Have a strong interest and career orientation in the Logistics/Forwarding industry, especially in Import Customer Service.
Good command of English in communication, reading, and writing.
Proficiency in Microsoft Office, especially Microsoft Excel, is an advantage.
Be proactive, careful, hardworking, eager to learn, and responsible at work.

39 – 41 B4 Street, An Khanh Ward, Ho Chi Minh City (Sala Urban Area, former District 2).