Export Documentation Executive

I. KEY RESPONSIBILITIES

• Handle and issue export shipping documents.
• Ensure the validity of shipping documents for sea freight, air freight, and multimodal transportation until shipments complete all required procedures at the destination port.
• Receive, advise on, and resolve documentation-related matters, including special customs filing requirements (AMS/ACI/ISF, etc.).

II. JOB DESCRIPTION

• Strictly follow the department's Export Documentation Procedures.
• Monitor, advise, and coordinate with customers and relevant parties to prepare or issue necessary shipping documents on time (such as Bills of Lading, LOI, Letters of Authorization, etc.).
• Submit AMS / ISF / ACI / EMNF / AFR / ENS / MPCI and other required declarations within deadlines; monitor and promptly update filing results.
• Track and update shipment progress, provide consultation, and handle arising issues until all procedures and related charges at the destination port are fully settled.
• Work with relevant parties such as overseas agents, shipping lines, airlines, ports, warehouses, and vendors to monitor cargo status and other cargo-related matters.
• Coordinate with other departments to prepare payment documents, issue debit notes to customers, etc. Submit payment requests to relevant parties and send debit notes to the Accounting Department for invoicing.
• Collaborate with relevant departments to handle shipments involving multiple company services.
• Prepare reports and perform other tasks as assigned by the Manager.

III. JOB REQUIREMENTS

• Bachelor's or College degree in International Trade, Economics, Import-Export, or related fields.
• Experience: At least 6 months of experience in a similar position within a Freight Forwarding (FWD) / Logistics environment.
• Good English proficiency; knowledge of Chinese is an advantage.
• Basic computer and Microsoft Office skills.
• Good communication and problem-solving skills, with the ability to work independently and effectively in a team.
• Good time management and task coordination skills.
• Careful, detail-oriented, and able to work under pressure.

IV. BENEFITS

• Competitive Compensation & Recognition: Attractive salary with periodic performance-based reviews. Annual bonuses equivalent to 3–8 months' salary (13th-month salary & KPI bonus) + Sales Bonus (if applicable) + holiday and birthday bonuses.
• Flexibility for Better Performance: A supportive working environment that promotes work-life balance.
• Comprehensive Benefits: Full participation in mandatory social, health, and unemployment insurance, private health insurance, annual leave, learning opportunities, and a clear career development path.
• Transparent & Empowering Culture: Performance-based evaluation; talented individuals are recognized and provided with opportunities for rapid growth.
• Comfortable Workplace Experience: In-house canteen, a comfortable working environment, and fully equipped facilities.
• Engagement & Well-being: Domestic and international company trips, annual health check-ups, Year-End Party, and various internal activities.
• Most employees receive 3–5 months' worth of annual bonuses, while top performers may earn more based on their capabilities and performance. We are not looking for people who simply complete assigned tasks, but those who aspire to grow and go further with the company.

V. WORKING HOURS

• Monday to Friday: 8:00 AM – 12:00 PM and 1:30 PM – 5:30 PM.
• Saturday: 8:00 AM – 12:00 PM, with two Saturdays off per month.

VI. WORKING LOCATION

• 39–41 B4 Street, An Khanh Ward, Ho Chi Minh City (formerly Sala, District 2).

VII. CONTACT

• Email: recruitment@reallogistics.vn
• Phone: (+84) 28 3636 3888 – Ext. 110 (Ms. Vi)