A SIMPLE, FAST, AND ACCURATE GUIDE TO ELECTRONIC CUSTOMS DECLARATION LOOKUP
If in the past, checking information on customs declarations required waiting for the cargo to arrive or relying on paper documentation and shipping updates, now businesses can easily look up electronic customs declarations quickly, accurately, and conveniently. This helps enterprises save significant time.
Currently, the General Department of Vietnam Customs has launched an online service for customs declaration lookup, making it much faster and easier for businesses. In this article, Real Logistics will guide you through the most accurate and simple way to check your customs declaration!
1. Why Is It Important to Look Up Customs Declarations?
Looking up electronic customs declarations allows businesses to check and compare the declaration status with their own documentation. This helps prevent errors or discrepancies between internal records and the official customs declaration system during the clearance process.
If any inconsistencies or mistakes are found, the business (or person conducting the lookup) should immediately notify the appropriate customs authority—whether by sea, land, or air—for prompt correction and resolution.
2. How to Look Up Electronic Customs Declarations Quickly, Easily, and Accurately
2.1 How to Look Up Sea Freight Customs Declarations
To look up customs declarations for sea freight, first visit:
https://www.customs.gov.vn/index.jsp?pageId=136&cid=93
Then, the system will prompt you to fill out a form including:
- Declaration number
- Enterprise code
- Identification number (typically the ID of the business owner)
After submitting accurate and complete information, the system will provide:
- Shipment location
- Number of packages
- Estimated time of arrival
- Tax payment status
2.2 How to Look Up Air Freight Customs Declarations
For goods imported/exported by air, customs declaration lookup is often simpler than for sea shipments. You just need to visit the homepage of air freight carriers such as DHL, UPS, or FedEx.
In the search box, enter your tracking number (Air Waybill – AWB) and press Enter. The system will then display customs declaration data and shipment status.
Notes When Looking Up Electronic Customs Declarations:
Although electronic customs declaration lookup is not too complicated, it can still cause frustration if not done properly. Use the tips below from Real Logistics to streamline the process:
- Carefully enter details like the declaration number, enterprise code, and ID number to avoid errors
- The ID number must be the one registered with the General Department of Taxation, typically the business owner’s ID
- If any errors are found in the customs declaration, report them immediately to the Customs Authority for timely resolution
3. Guide to Looking Up Other Related Information
3.1 How to Check Customs Tax Debt for Enterprises
Follow these steps to look up your business's tax debt:
Step 1: Visit the tax debt lookup portal of the General Department of Customs:
https://tongcuc.customs.gov.vn/index.jsp?pageId=140&cid=1198
Step 2: Enter the required information:
- Enterprise code
- ID number
- Captcha code
After submitting accurate information, the system will display your enterprise’s tax debt.
Overdue tax debts over 90 days will be marked in red and customs declarations may be blocked.

3.2 How to Check Tax Payment Status of Customs Declarations
This lookup is similar to the tax debt check. Here are the steps:
Step 1: Visit the tax payment lookup portal:
https://tongcuc.customs.gov.vn/index.jsp?pageId=135&cid=1197
Step 2: When the form appears, fill in the following:
- Declaration number
- Enterprise code
- Captcha code
Once submitted, the system will show the tax payment status of the customs declaration.

3.3 How to Look Up General Customs Declaration Information
Step 1: Go to the customs lookup portal:
https://www.customs.gov.vn/index.jsp?pageId=136&cid=93

Step 2: Enter:
- Declaration number
- Enterprise code
- ID number
- Captcha code
Then, all relevant customs declaration details will be displayed.
4. Conclusion
The above is a detailed guide from Real Logistics on how to quickly and accurately look up customs declarations. We hope this information helps enterprises and customers conveniently manage their import-export operations.
Need assistance for your specific shipment?
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Real Logistics Co.,Ltd
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