Import - Export Entrustment Service
In recent years, the demand for import and export of goods has increased. Therefore, entrusting import and export to a licensed, professional and experienced unit is very necessary and saves a lot of time and costs. To learn more about the import and export entrustment service, we invite businesses and customers to follow the article below by Real Logistics!
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1. What is import-export entrustment?
Import-export entrustment includes two main activities: export entrustment and import entrustment. Enterprises can use one of these two services or use both at the same time. Import-export entrustment is when any enterprise, organization, or legal entity hires/cooperates with an import-export service business unit. This business unit will represent/be authorized by your enterprise and conduct the import/export of goods according to the agreement.
Import-export entrustment is the hiring (outsourcing) of an import-export service business unit. To organize and carry out export/import activities of goods for the seller/buyer.
2. Legality of import-export entrustment services
Individuals and organizations established domestically entrust the implementation of import procedures for goods to other organizations. The organization receiving the entrustment must meet the regulations on customs declarants as prescribed in Article 5 of Decree 08/2015/ND-CP dated January 21, 2015, amended and supplemented in Clause 3, Article 1 of Decree No. 59/2018/ND-CP dated April 20, 2018 of the Government.
Customs procedures are carried out in accordance with the provisions of Circular 38/2015/TT-BTC dated March 25, 2015 and Circular 39/2018/TT-BTC dated April 20, 2018 of the Ministry of Finance.

3. Why do businesses need import-export entrustment services?
There are many reasons why businesses do not directly carry out import and export activities. The most common reasons include lack of human resources, experience, lack of understanding of procedures, legal requirements, etc. Specifically, the reasons include:
- Individuals are not legal entities to carry out import-export activities; Individual businesses: Global trade is developing, leading to an increasing demand for international trade and commerce. However, if you are just an individual, not a business, and do not have legal status, you will not be able to conduct purchases and sales, or sign contracts with foreign partners. At this time, you will need the support of a unit specializing in providing import-export entrustment services to carry out the export or import of goods.
- Newly established companies do not have much experience in carrying out import and export procedures: Some newly established companies may encounter difficulties in international trade due to confusion about procedures, tariffs... Therefore, for the first shipments, cooperating with an import-export entrustment service to make samples is a safe option.
- New and special items: Some businesses have a certain understanding of international trade. However, because it is the first time exporting/importing new or special items, it is easy to encounter difficulties in customs clearance. In this case, hiring an import-export agency is the most suitable choice. Businesses providing import-export agency services are often more experienced and can solve problems faster.
- Do not trust international suppliers: Overseas import-export entrustment services are also a relatively strong development service. Thus, your partner can fully support your business in this activity. However, relying on a foreign unit does not seem to be as secure and safe as Vietnamese businesses themselves. The reason is very simple: the service provider in Vietnam will understand the law, the market and can support your business at any time.
4. Basic principles in import-export entrustment
To ensure that import-export entrustment activities take place legally and smoothly, both the entrusting enterprise and the enterprise providing import-export entrustment services need to ensure:
Always check products carefully; carefully consider whether the imported/exported product is a prohibited import/export item or not...
What are the necessary documents and procedures to apply for an import/export license?
When having the set of goods documents, the consignee is responsible for carrying out current import customs procedures.
Check the receiving company's capacity and familiarity with consignment imports.
Sign import shipment agreement.
5. Real Logistics' import-export entrustment service
Real Logistics - Providing reputable and professional import and export entrustment services.
5.1 Real Logistics' export entrustment process
The export authorization of a certain item will be carried out by Real Logistics as follows:
Step 1: Sign an import-export entrustment contract
Real Logistics will send the partner a sample export contract, then the customer will complete the information and submit it for signature at Real.
Step 2: Payment or advance payment for goods and services:
Real Logistics makes foreign trade contracts with importers. Receives payment for goods from importers.
Step 3: Arrange shipping schedule
Real or the importer arranges transportation to the border gate according to the agreed delivery terms.
Step 4: Customs clearance
Real builds customs documents and clears goods
* Note: Customers who rent the service must have input invoices issued to Real.
Step 5: Payment
Real collects documents, makes debit and issues invoices to customers.
Customer pays on the Export Consignment Contract
Real Logistics returns money to customer
>>>See more: International Sea Freight Services
5.2 Real Logistics' import entrustment process
The export authorization of a certain item will be carried out by Real Logistics as follows:
Step 1: Sign an import authorization contract
Real sends a sample import contract, then the customer completes the information and submits it to Real Logistics for signature.
Step 2: Pay the contract advance
Step 3: Arrange shipping schedule
Real or the exporter arranges transportation to the border gate according to the agreed delivery terms.
Step 4: Customs clearance
Real builds customs documents and clears goods
Step 5: Payment
Real collects documents and issues invoices to customers.
Customer pays on the import trust contract
5.3 Benefits when customers use Real Logistics' import-export entrustment service
Using Real Logistics's import-export entrustment service, your business and customers will save a lot of time, effort, money... Specifically, the benefits that Real Logistics will provide with the import-export entrustment service are:
Customers do not need to be the importer or exporter of goods.
No problems with customs procedures, taxes,...
Full service, only need to pay once, no additional costs.
International sales of goods but only through regular VAT invoices.
Commitment - Reputation - Responsibility - Confidentiality of all customer and shipment information.
Reasonable commission fee for each type of item, committed to the most competitive price on the market today.
>>>> See more: Customs Brokerage Services
5.4 Products that Real Logistics has strengths in import and export entrustment
+ Cosmetics: Beauty products such as cosmetics, perfumes, etc.
+ Items requiring a license such as alcohol, medical equipment, cars, etc.
+ Dry foods: Candy, milk, dried fruit, cheese...
+ Fashion: Clothing, bags, accessories, shoes, hats... and consumer goods, apparel.
+ Electronic components: Electronic products such as: hard drives, phones, laptops, speakers, radios, vacuum cleaners, robots, refrigerators...
Currently, import and export entrustment at Real Logistics is also carried out on a variety of transportation methods such as: sea, road, air, rail... Real Logistics accepts import and export entrustment in all countries in the world, ensuring compliance with the law and not violating the policies of the United Nations.
Real Logistics is one of the licensed units providing import-export entrustment services in Vietnam. With 15 years of experience in the field, Real Logistics will bring to customers and businesses the most prestigious, professional, dedicated and comprehensive import-export entrustment service. In addition, there are many other items that need to be entrusted for import and export that are also being supported by Real Logistics. If you have specific needs, please contact Real Logistics for detailed instructions and a completely FREE quote!
Please contact Real Logistics at:
Hotline: 0936.386.352
Email: han@reallogistics.vn / hcm@reallogistics.vn
Address: HN: 51 Quan Nhan, Nhan Chinh ward, Thanh Xuan district, Hanoi City
HCM: No. 87, B4 street, An Loi Dong ward, Thu Duc city, Ho Chi Minh City
Real Logistics provides the following services:
- International freight transport FCL/LCL by sea and air to all locations around the world.
- Customs clearance services for import and export and procedures for quality inspection, conformity, and product declaration.
- Customs clearance services and domestic container transportation
- Warehouse leasing and distribution operations
- Entrusted import and export of goods to the world